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Guides for small business owners.

Plain answers on card fees, gift cards and funding, in English and Spanish. Start with the glossary below; more guides are on the way.

Glossary

Card processing, in plain words.

Interchange

The fee set by the card networks and card-issuing banks on each card payment. It varies by card type and how the card is taken.

Interchange-plus

A pricing model where you pay the actual interchange cost plus a fixed margin. Ours is interchange + 0.35% + 10¢ per transaction.

See pricing

Cash discount program

Customers paying by card see a posted non-cash adjustment that covers card costs; customers paying cash don't. How it's offered depends on card network rules and your state's law.

Non-cash adjustment

The posted amount added to card payments under a cash discount program. It shows at checkout and on the receipt.

Batch

The group of card sales your business sends for payment. With us, your daily batch is released by 5 a.m. Pacific at the latest.

Same-day deposit

Your card sales in your bank account the same day. With us, the money reaches your account within 5 hours of the batch release.

Chargeback

When a cardholder disputes a charge and their bank reverses it. Clear receipts and signage help you respond.

Processing statement

The monthly report from your processor showing your sales and fees. It's what we look at in a free statement review.

Get a free review

Coming soon

First guides.

Coming soon

Cash discount rules, explained

What a cash discount program is, how it differs from surcharging, and what card network rules and state law can require.

Coming soon

Gift card rules for small businesses

Expiration dates, fees, cash-back on small balances and unclaimed property, in plain language.

Coming soon

Cash discount vs. Square fees

How flat-rate pricing compares with a cash discount program, with the math laid out.

Coming soon

How business funding works

What happens between applying and getting funded, and what to have ready.

Questions before then?

Call or email anytime. We answer in English and Spanish.

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