Privacy policy.

Who we are

Silver Tsunami Payments LLC ("we", "us") provides payment processing, cash discount programs, equipment, gift cards, Tap-to-Order and business funding services to merchants. This policy covers our website and those services.

Information we collect

We collect only what we need to set up and run your account and our website:

• Business and contact details you give us, such as business name, owner name, phone, email, address and business type.
• Application and underwriting details for processing or funding, such as tax ID, ownership information, bank account details and processing history.
• Transaction information needed to process payments. Full card numbers are handled by our PCI-compliant processing partners; we do not store them on our website.
• Tap-to-Order details from your customers, such as the order, name and mobile number used to send order updates.
• Website usage information, such as pages visited, device and browser type, collected through cookies and similar tools.

How we use information

We use information to:

• Review applications, open accounts and process payments.
• Provide equipment, gift cards, Tap-to-Order and funding services you ask for.
• Send account notices, support messages and order texts.
• Prevent fraud, meet legal and card-network requirements, and improve our services.
• Send marketing emails if you sign up for them. You can unsubscribe at any time.

How we share information

We do not sell your personal information. We share it only as needed to provide our services:

• With payment processors, sponsor banks and card networks to approve and process payments.
• With funding partners and credit reporting agencies when you apply for business funding.
• With service providers who help us run our business, such as hosting, messaging and customer support tools, under agreements to protect it.
• When required by law, to protect our rights, or as part of a merger or sale of our business.

Cookies

Our website uses cookies to keep it working and to understand how it is used. You can block or delete cookies in your browser settings; some features may not work without them.

Your choices and California rights

You can ask us to access, correct or delete your personal information, and opt out of marketing at any time. If you live in California, you have the right to know what personal information we collect and how we use it, to request deletion or correction, to opt out of the sale or sharing of personal information (we do not sell or share it for cross-context advertising), and to not be treated differently for using these rights. Contact us below to make a request; we will verify your identity before responding.

Security

We use administrative, technical and physical safeguards, and our processing partners follow PCI DSS standards for card data. No system is perfectly secure, so please contact us right away if you think your account has been compromised.

Data retention

We keep information for as long as your account is open and as required afterward by law, card-network rules and our record-keeping obligations.

Children

Our services are for businesses. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy. We will post the new version here with a new effective date, and tell merchants about important changes.

Contact us

Questions or privacy requests? Reach us in English or Spanish:

• [email protected]
• (213) 695-7001
• Silver Tsunami Payments LLC, 1900 Point West Way, Suite 274, Sacramento, CA 95815